Who we are
findingrehab.io is run by one person: Hunter Shepard, a trained addiction interventionist. He is not a doctor, a nurse, a therapist or a counselor, and nothing on this site is medical advice. When this site says "we," that is who it means.
He has other businesses in the addiction field: an intervention company that helps families get someone into treatment, and a company that makes admissions software for treatment programs. You should know that before you trust anything we say. Our about page explains both and the rules we follow so they change nothing about what you see.
Where listings come from
Every listing starts from a public source. We did not call any program to build this directory.
- Public online treatment directory listings, compiled 18 and 19 Sep 2026. This is where the more than 17,000 listings begin.
- SAMHSA FindTreatment.gov, the federal treatment locator, and SAMHSA's 2025 national directories. Used only to fill gaps, and only when the address matched.
- The CMS NPI registry and programs' own websites, used to find phone numbers tied to the program itself.
- U.S. Census Bureau ZIP code areas, used to place a program on a map when we had no exact location.
- The programs themselves, through the provider portal. A program can claim its listing and correct it. Anything it adds is labeled, like "From the program."
How listings work goes through each source in detail, and explains what every label on a listing means.
What we check, and what we do not
This is the most important part of the page.
We have not checked any listing. Not the license, not the accreditation, not the care offered, not the coverage, not the prices, not the openings. We have not called a single phone number on this site. When a listing says "Lists Medicaid," it means a public listing says so, and nothing more.
What we do check is narrow, and we will only claim it where it is true:
- We check that a listing is in the United States and is an addiction or mental health program, not something else.
- We check that a phone number has the right number of digits, and we hold back numbers our sources flag as call tracking lines.
- We check that an address matched before we copy anything across from a government record.
- When a program claims its listing, we check that the person works there. We do not check what they then tell us about the program.
We plan to add two real checks later, a license lookup and a fuller check with the program, each with a date on it. Neither is running yet, and no listing carries one today. We will never show a check we have not done.
How often the listings are updated
The listing data on this site was compiled on 18 and 19 Sep 2026. Every page says "Listings as of 19 Sep 2026" at the bottom, so you always know how old the data is.
We do not have a set schedule for rebuilding the whole directory yet, and we are not going to invent one. When we set one, it will be written here. Two things do change sooner:
- A program that has claimed its listing can update it at any time. Approved changes show up right away.
- When someone tells us a program has closed, moved or changed, we fix or remove that listing without waiting for a rebuild.
Treat every listing as a starting point for a phone call, not as a current fact. Programs close, move and change what they take.
No program can pay for a spot
No program can pay to be listed. No program can pay to be featured, to sit higher in a list, to get a badge, or to be shown to you instead of another program. There is nothing on this site to buy.
The order is set by plain rules that we publish. State pages sort by name, by city, or by distance when you enter a ZIP code. The concierge sorts by how many of your answers a listing matches, then by distance. Whether a program is an Automate Admits customer has no effect on any of it.
No referral fees, ever
Nobody pays findingrehab.io a referral fee, a commission, a finder's fee or a "per admission" payment. We are not paid when you call a program, fill out its form, or start treatment. We do not sell leads. We do not sell or share information about the people who use this site, and today we do not collect any.
This matters more here than in most places. In addiction treatment, paid referrals are how people end up in a program that paid the most, not the program that fits. We are not in that business and we do not plan to be.
How the site makes money
Right now, it does not. There are no ads, no paid listings and no fees. If that ever changes, we will explain it on the about page before it starts, and we will say here what it means for the listings.
Who writes the guides, and how
Our guides for families are written by Hunter Shepard. Each guide shows who wrote it, the date it was written and the date it was last read through for accuracy.
- We build each guide from public health sources: SAMHSA, NIDA, NIAAA, the CDC, the FDA, MedlinePlus, Medicare.gov and Medicaid.gov. Every guide lists its sources at the bottom with links, so you can check us.
- We do not use a source we cannot link to.
- We do not publish success rates, cure claims or statistics we cannot trace to a named source.
- We do not tell you what care you need. Only a clinician who has met the person can do that.
- We name a medicine or a treatment only the way our sources describe it.
Clinical review: we do not have it yet
Health guides for families should be read by a licensed clinician before they are published. Ours have not been. Every guide says "Clinical review: pending" at the top, and it will keep saying that until it is true.
We are looking for a licensed clinician to review the guides. When one does, their name, their license and the date they read the guide will appear at the top of that guide and on this site, so you can look them up. Until then, please do not read our guides as clinical advice. Ask the program, or a doctor, about anything that matters for a real decision.
If something is wrong, tell us
We would rather hear about a mistake than leave it up. Anyone can report one: a family member, a neighbor, a former patient, or the program itself.
Where to send it is at the bottom of this page, under who to write to. If you run a program, the provider portal is the fastest route.
It helps us most if you send:
- The address of the page, for example findingrehab.io/colorado/example-program/
- What is wrong
- How you know, if you can say
Here is what happens next:
- We look at the listing against the source it came from.
- If we can see that something is wrong, we fix it or we remove the listing.
- If we cannot tell either way, we take the detail off the listing rather than leave something up we cannot stand behind.
- If the report came from an email we can reply to, we tell you what we did.
One person reads these messages, so a reply can take a while. We will not pretend otherwise. What we can promise is that a correction never costs anything, and that we never ask a program to buy something to get a listing fixed.
For providers explains how a program claims a listing and corrects it.
Taking a listing down
If you run a treatment program and you want its listing removed, ask us and we will remove it. You do not have to give a reason, and there is no charge. We will not use removal as a way to sell you anything.
We also remove a listing ourselves when we learn the program has closed, when we cannot tell whether a listing describes a real program, or when a listing is not addiction or mental health treatment.
If you are not the program, you can still ask us to look at a listing, and we will. Tell us the page address and what is wrong.
When we change our mind
These rules can change as the site grows. When one changes, we will change it here and update the date at the top of this page. If a change means the site works differently for families, we will say so in plain words rather than quietly edit a line.
Who to write to
Our email address is being set up. Until it is ready, we cannot take questions or corrections by email. Please check back soon.
If you need help now, call 911 if someone may be overdosing or is in danger. For a mental health or substance use crisis, call or text 988.
Our contact page lists the other ways to reach us, and what we can and cannot help with. Treatment programs should use the provider portal.
findingrehab.io is not a crisis line and cannot give medical advice. If someone may be overdosing or is in danger, call 911. For a mental health or substance use crisis, call or text 988. See crisis help for more.