How listings work

This page is about the listings. Our verification methodology and editorial policy cover the rest: who writes this site, what we check, how often the data is updated, how paid partnerships and Sponsored placements are disclosed, and how we handle a correction or a takedown request.

Where listings come from

• SAMHSA FindTreatment.gov and SAMHSA's 2025 National Directory of Treatment Facilities, the federal substance use and mental health treatment directories published by the U.S. Substance Abuse and Mental Health Services Administration. We match baseline facilities by street, city, state, name, and phone to record federal facility matches, federal service settings, nonprofit or for profit operation, websites, and intake phone numbers.
• The CMS NPI Registry (NPPES) and the programs' own websites. We cross check facility practice addresses, active 10 digit National Provider Identifier (NPI) numbers, direct facility phone lines, and provider published fee schedules directly against CMS records and official program websites.
• Public online treatment directory inventories, compiled 18 and 19 Sep 2026 across programs listing Medicaid, Medicare, private insurance, or self pay, corroborated against our primary sources (SAMHSA FindTreatment.gov, SAMHSA 2025 National Directory of Treatment Facilities, CMS NPPES NPI Registry, Official facility websites). Baseline listings that lack corroboration from SAMHSA, the CMS NPI Registry, or the facility's own website are excluded from search engine indexing (noindex, follow) until corroborated or claimed.
• Primary regulatory registries and official facility documentation, used by our team to confirm licensing, accreditation, clinical leadership, and direct intake lines for profiles carrying the Verified by findingrehab.io badge.
• The programs themselves. A program can claim its listing, or add a new one, through our provider portal. Our team reviews every request first. Details a program sends are marked, like "From the program" or "Phone provided by the program."
• U.S. Census Bureau ZIP code areas, to place a program on the map when we did not have an exact location. Distances are straight line estimates, not driving distance.

The directory has 12,660 total listings (consolidating 17,251 underlying facility locations so multi location treatment groups appear as one profile per state with all of their local clinics): 12,651 across the United States (12,645 baseline public registry programs plus 6 additional US verified campuses) and 9 verified international programs across the United Kingdom, South Africa, and Thailand (19 verified centers overall). Across our 37 private insurance carrier pages, 7,061 unique listings name at least one private plan across 24,034 overlapping carrier to program associations. The directory includes programs that focus on substance use, on mental health, or on both, and leaves out programs that are not addiction or mental health treatment, such as autism therapy (ABA) providers and nursing homes.

What "Lists Medicaid" and "Lists Medicare" mean

Almost every US program here lists Medicaid, Medicare or private insurance on a public profile, or in a government record we matched to it. That is all it means. It does not mean the program takes your plan, and it does not mean the program has openings. A few hundred programs list no coverage at all, and their pages say so.

A list of insurers is not proof of a network contract. A program can name your insurer and still be out of network for your plan, which changes what you pay. Ask before you start.

Medicaid is run by each state, often through several different health plans. Medicare includes Original Medicare and many Medicare Advantage plans, and a program may take some and not others. Before you go, call the program. Give them your plan name and member ID, and ask if they take it.

What we check vs. what we have not checked

For profiles carrying the "Verified by findingrehab.io" badge, our team has checked the program's license, accreditation, leadership and intake line on the date shown on the profile (for example, Verified by our team on 20 Oct 2026). Licensed programs that pass this credential check can participate in our Verified Partner tier to enable the Verified badge, ad free profile page, dedicated call forwarding and analytics, and Paubox insurance verification forms.

For our 17,000+ baseline public directory listings (those marked "Listed" rather than "Verified by findingrehab.io"), we have not checked any of these details yet:

• That the program is open and taking new people
• Its state license
• Its accreditation
• That the phone number rings at the program
• The care, coverage, ages, languages and services it lists
• Openings, wait times or cost

This also applies to baseline listings marked "Claimed by the program" that have not completed our verification check. For claimed baseline listings, our team reviewed who manages the listing, not the clinical or regulatory details above.

For baseline listings, we have not called the phone number on file. Some baseline numbers may reach a main switchboard or a shared hospital line instead of the treatment unit itself. That is why each phone number shows where it came from. We left out programs whose only number was a known tracking number.

What each part of a listing means

Treatment focus

Whether the listing says the program treats substance use, mental health, or both. Our filters call these "Substance abuse" and "Mental health." A program that treats both shows up under either one.

Level of care

The kinds of care the listing names, like detox, residential or outpatient. Our levels of care guide explains each one.

Lists Medicaid, Lists Medicare

The program's public listing says it takes that coverage. Confirm your plan with the program.

Other coverage listed

Other insurance or payment options the listing names, like TRICARE or private insurance. Confirm your plan with the program.

Accreditation listed

The listing names an accreditor, like CARF or the Joint Commission. We have not confirmed it with the accreditor. You can look it up yourself with CARF's provider search or the Joint Commission's accredited organization search.

Verified by findingrehab.io

Shown on profiles verified by our team, with the date shown on the profile (for example, "Verified by our team on 20 Oct 2026"). Our team checked the program's license, accreditation, leadership and intake line. Founding editorially verified profiles are verified at no charge; when a program subscribes to a paid flat monthly Verified Partner membership in the provider portal, its badge also displays Paid.

Claimed by the program

Someone who works for the program signed in with a work email at the program and sent us the program's IRS EIN letter, and our team reviewed it. The program can then update its listing, and our team reviews each change. The badge is about who manages the listing. It does not mean we checked the program's care, coverage, licenses or quality.

From the program

Text a program wrote about itself, shown as written after our review. We have not verified what it says.

Phone

Each number shows its source. "Forwarding number" appears on participating verified programs where we use a dedicated local forwarding number that rings the program's own admissions line directly so we can count calls (we never record calls or keep caller names or phone numbers; the program gets an email after each call, and the program's own direct intake number is also shown as text in the profile details). "Direct intake line confirmed by findingrehab.io with the program and its official website" appears on verified profiles using their direct number. "Phone provided by the program. Ownership checked by findingrehab.io." means the program gave us the number through the provider portal, after our team reviewed its proof that it runs the program. "Phone published on the program's own website," "Phone listed in SAMHSA's FindTreatment.gov directory" and "Phone from the program's record in the CMS NPI registry" mean we found the number tied to the program in that source. "Phone from a public listing" means we have not found it anywhere else yet. "It may be a main or shared line" means the number may reach a hospital or a larger organization, so ask for the treatment program.

Website

Each link says what kind of page it is. Some links go to an insurance verification page on the program's website. Those pages may ask for your insurance details. Share them only if you choose to.

How baseline listings, Verified Partner profiles, and Sponsored placements work

We label baseline listings, paid Verified Partner profiles, and Sponsored placements directly on each card and profile so families always know what has been checked and when compensation is involved:

1. Listed (Free public directory listing). In use across our 17,000+ public directory listings. Every baseline listing shows its phone number and website for free, and programs can claim their listing for free in the provider portal to upload up to 6 real facility photos and customize their clinical therapies, amenities, leadership, licensing, cost ranges, and direct phone number.
2. Verified by findingrehab.io (active license check required; paid Verified Partner subscriptions labeled Paid). Our team checks the program's license, accreditation, leadership and intake line, and the profile shows the check date (for example, Verified by our team on 20 Oct 2026). Founding editorially verified profiles are verified at no cost; programs that subscribe to a paid flat monthly Verified Partner membership in the provider portal display Verified Partner · Paid alongside their badge and unlock dedicated call forwarding, analytics, and Paubox insurance verification forms. Payment alone cannot buy verification: every Verified program must pass our primary source license check (read our methodology).
3. Sponsored Showcase Slots (paid flat monthly partnership, active license check required). Dedicated display boxes at the top of state hubs, city hubs, specialty hubs, baseline listing pages, and the homepage. Every Sponsored slot is clearly labeled Sponsored on the card with outbound links marked rel="sponsored nofollow noopener", sold at a flat monthly rate, and never priced per call, lead or admission.

How results are ordered

Compensation from flat rate Verified Partner and Sponsored subscriptions affects featured placement and search priority in two clearly labeled ways:

• Top of page showcases: On the home page, state pages, city pages, insurance pages, and care specialty hubs, we display clearly labeled Sponsored showcase cards and Verified Partner showcases above the baseline directory list.
• Sitewide search and filter priority: When you search or filter on the home page or sitewide search bar, matching Verified Partner programs appear ahead of baseline directory listings that also match your query and filters. Paid partners never appear when they do not match your selected region, care level, or coverage filters.

Below the top showcases on state pages, you can sort the full baseline and partner directory table alphabetically by facility name, by city, or by distance when you enter a ZIP code. Our Admissions Concierge ranks programs by how many of your clinical and coverage answers their listing matches, then by distance. Whether a program uses Automate Admits software never affects its listing or placement.

Free claimed listings, flat-rate partnerships, and zero referral fees

Being listed in this directory and claiming or updating your profile in the provider portal cost nothing. Verified Partner memberships and Sponsored showcase slots are sold only at flat monthly rates to verified treatment centers in the provider portal. Nobody ever pays us a referral fee or a per admission commission, and we never sell patient leads or visitor data. Read our advertising policy and our editorial policy for the full rules.

How to fix or customize a listing

If you run a program, use the provider portal to claim your listing, add a new facility, or customize your clinical profile. For providers explains every step.

If you are a visitor and something is wrong, such as a closed program or a wrong phone number, please tell us. Include the page address, what is wrong, and how you know.

We will fix or remove listings that we find are wrong. Our editorial policy explains step by step what we do with a report, and how a program can have its listing taken down.

How to check a program yourself

• Call the program and ask. Our twelve questions to ask a program can help.
• Ask the program for its state license number. Your state's health or behavioral health department can tell you if the license is active.
• Look up accreditation with CARF or the Joint Commission.
• Search FindTreatment.gov, SAMHSA's treatment locator, for state licensed programs.