Arbour Counseling Services
Substance abuseMental healthHospitalLists MedicaidLists Medicare Not yet rated
Compiled from SAMHSA FindTreatment.gov, SAMHSA 2025 National Directory and the program's published website, as of 19 Sep 2026. Confirm current openings and your health plan directly with the program.
- Levels of care
- Detox, Residential, Hospital inpatient, Day treatment (PHP), Intensive outpatient (IOP), Outpatient, Virtual care
- Coverage listed
- Medicaid, Medicare, TRICARE, Private insurance, Self pay
- Address
- 21 George Street, Lowell, MA 01852
- Locations in Massachusetts
- 6 locations across 6 cities (Boston, Fall River, Jamaica Plain, Lowell, Quincy, Worcester)
- Phone & source
- (978) 453-5736 (Number from FindTreatment.gov)
- Accreditation listed
- CARF, Joint Commission
- Setting
- Hospital
- Treatment focus
- Substance abuse and mental health
- Ages
- Children, adolescents, young adults, adults, older adults
- Youth & age eligibility
- Adolescents under 18 & adults 18+ listed (confirm youth unit licensing and minimum age)
- Last checked
- Organization type
- Private for profit organization
- Primary sources
- SAMHSA FindTreatment.gov, SAMHSA 2025 National Directory, the program's published website
All 6 locations in Massachusetts
This consolidated state profile covers 6 clinical locations operated by Arbour Counseling Services across 6 cities in Massachusetts. Call any clinic directly using its local telephone number below, or confirm specific services and openings at the location nearest you:
Arbour Hospital
49 Robinwood Ave, Boston, MA 02130 · Directions
Care: Detox, Residential, Hospital inpatient, Day treatment (PHP), Intensive outpatient (IOP), Outpatient (Hospital)
(617) 522-4400 (Number from the program's website)
Arbour Counseling Services
1082 Davol Street, Fall River, MA 02720 · Directions
Care: Hospital inpatient, Day treatment (PHP), Outpatient (Hospital)
(508) 678-2833 (Number from FindTreatment.gov)
Arbour Counseling Services Jamaica Plain
157 Green Street, Jamaica Plain, MA 02130 · Directions
Care: Hospital inpatient (Hospital)
(617) 390-1498 (Number from FindTreatment.gov)
Arbour Counseling Services
21 George Street, Lowell, MA 01852 · Directions
Care: Hospital inpatient, Day treatment (PHP), Outpatient (Hospital)
(978) 453-5736 (Number from FindTreatment.gov)
Arbour Hospital - Branches Quincy
460 Quincy Avenue, Quincy, MA 02169 · Directions
Care: Detox, Hospital inpatient, Day treatment (PHP), Virtual care (Hospital)
(617) 322-0943 (Number not confirmed)
Arbour Counseling Services
411 Chandler Street, Worcester, MA 01602 · Directions
Care: Hospital inpatient, Day treatment (PHP), Outpatient (Hospital)
(508) 799-0688 (Number from FindTreatment.gov)
What this listing shows
Arbour Counseling Services is listed as a hospital program in 6 locations across 6 cities in Massachusetts. The listing puts it under substance abuse and mental health. It names seven levels of care: detox, residential, hospital inpatient, day treatment (php), intensive outpatient (iop), outpatient and virtual care. For payment it names Medicaid, Medicare, TRICARE, private insurance and self pay. Public records list it as a private for profit organization organization, as of 19 Sep 2026.
Care offered
From the program's public listing:
- Detox: medical help to get through withdrawal safely.Ask how long people usually stay, whether a nurse or a doctor is there overnight, and what happens on the last day. Detox on its own is not treatment for addiction, so ask what this program offers afterwards and whether a place is held while someone finishes.
- Residential: live at the program and take part in treatment every day.Ask how long a stay usually runs, what a day looks like, what someone may bring and when family can visit. Ask what happens if a resident needs medical care, and what the program sets up before anyone leaves.
- Hospital inpatient: care around the clock in a hospital, for people who need close medical or psychiatric care. Listed as a hospital program. Ask whether this location offers inpatient care.A hospital stay is usually short and aimed at making someone stable rather than finishing treatment. Ask whether people are admitted at this address or through an emergency department, who decides when someone is ready to leave, and what is arranged for afterwards.
- Day treatment (PHP): treatment for much of the day, most days of the week, going home at night. PHP stands for partial hospitalization program.Ask how many hours a day and how many days a week it runs, whether transport or meals are included, how many weeks people usually stay, and what someone is expected to do in the evenings.
- Intensive outpatient (IOP): several hours of treatment a day, a few days a week, while living at home.Ask whether there are evening or early groups, how many weeks it usually runs, whether a person can keep working or going to school while they attend, and what happens if they miss a session.
- Outpatient: regular visits, such as counseling, therapy or medication appointments.Ask how soon a first appointment can happen, how often visits come after that, whether the same clinician is kept each time, and whether they will see someone who is still drinking or using while they get started.
- Virtual care: appointments by video or phone.Ask which states the clinicians hold a license in, whether the first visit has to be in person, what equipment is needed, and what they do when someone cannot get online.
- Accepts people who take medication for opioid use disorder
- Accepts people who take medication for alcohol use disorder
- Licensed Primary Mental Health Care
- Outpatient Therapy
SAMHSA FindTreatment.gov service settings on file:
- Outpatient care
- Outpatient day treatment or partial hospitalization
- Intensive outpatient treatment
- Regular outpatient treatment
- Partial hospitalization and day treatment
- Outpatient methadone, buprenorphine or naltrexone treatment
- Hospital inpatient (24 hour hospital inpatient)
- Hospital inpatient detoxification
- Hospital inpatient treatment
Onsite vs. coordinated services: Public records do not always separate care delivered onsite at this address from services coordinated through an affiliated campus or outside prescriber. When you call, confirm which levels of care, medical detox, or medication prescribing are provided directly onsite.
Who they serve
- Ages
- Children, adolescents, young adults, adults, older adults
- Youth & age eligibility
- Adolescents under 18 & adults 18+ listed (confirm youth unit licensing and minimum age)
- Gender
- All genders
- Groups
- LGBTQ+, Veterans
Treatment focus and specializations
Treatment focus: Substance abuse and mental health
Specializations listed:
- Alcohol
- Dual Diagnosis (Mental Health and Substance Use)
- Drug Addiction
- Depression
- Psychosis
- Suicidality
Therapies
Therapies listed:
- Individual Counseling
- Cognitive Behavioral Therapy
- Family Therapy
- Group Therapy
- Life Skills
- Medication for Addiction (MAT)
- Motivational Interviewing
- Nutrition Counseling
- Online Therapy
- Relapse Prevention Counseling
- Trauma Focused Therapy
- Couples Counseling
- Dialectical Behavior Therapy
- Meditation and Mindfulness
- Solution Focused, Goal Oriented Therapy
Languages
Languages listed: English, Spanish, French, Greek, Russian and Portuguese
Payment
Lists Medicaid
This program's public listing says it takes Medicaid. That does not mean it takes every Medicaid plan in Massachusetts, or that it has openings. Confirm your plan with the program.
Lists Medicare
This program's public listing says it takes Medicare. That does not mean it takes every Medicare plan, including Medicare Advantage plans, or that it has openings. Confirm your plan with the program.
Other coverage listed
TRICARE, Aetna, BlueCross BlueShield, Cigna, Health Net, Magellan Health, Optum, Tufts Health, UnitedHealthcare, Private insurance, Self pay
These come from the program's public listing. Confirm your plan with the program.
Paying for treatment · More programs in Massachusetts that list Medicaid · More programs in Massachusetts that list Medicare · More programs in Massachusetts that list private insurance
Additional funding and coverage notes
TRICARE is named on file. Ask admissions whether this location bills as a participating TRICARE network provider and whether prior referral is required.
How paying for treatment works · Employer PPO vs. HMO plans · FMLA & job protected leave · Using an EAP
Accreditation listed
- Accreditation listed: CARF. Look up CARF accreditation
- Accreditation listed: Joint Commission. Look up Joint Commission accreditation
Questions worth asking this program
Show 11 questions
These come from what this listing names, so they are the ones that fit this program rather than any program. Write the answers down with the name of the person who gave them, and the date.
- Is detox here medically supervised, and what is offered the day it ends?
- How long does a stay usually run, and who decides when it ends?
- What hours do the groups run, and can someone keep a job or classes while they attend?
- You accept people on medication for opioid use disorder. Who writes that prescription while they are with you?
- Which states are your clinicians licensed in, and does the first visit have to be in person?
- Does the treatment program run at this address, or somewhere else on the campus?
- Which Medicaid plans do you bill, and do you need a referral or prior authorization?
- Are you in network for my exact plan, and what would I owe if you are not?
- Are young people kept in separate groups from adults, and how is school work handled?
- Do you bill the VA or TRICARE directly, and is a referral needed first?
- Is a Spanish speaking clinician available at the times I can come, or only an interpreter?
Program reviews & 5-star ratings
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Common questions about this listing
Does Arbour Counseling Services take Medicaid? Arbour Counseling Services lists Medicaid on its public profile. State Medicaid programs run through multiple managed care plans in Massachusetts, so call admissions with your member ID to confirm whether your specific Medicaid plan and level of care are accepted.
What Medicare or private insurance coverage does Arbour Counseling Services list? Medicare is listed on the public profile for Arbour Counseling Services, alongside Aetna, BlueCross BlueShield, Cigna and Health Net. Share your exact plan name and member ID with admissions to verify network status and out of pocket costs before starting care.
What levels of care does Arbour Counseling Services list? Arbour Counseling Services lists seven levels of care: detox, residential, hospital inpatient, day treatment (php), intensive outpatient (iop), outpatient and virtual care. Call admissions to confirm which clinical tracks are active at this campus and whether immediate openings are available.
Is Arbour Counseling Services accredited or state licensed? Public records for Arbour Counseling Services list CARF and Joint Commission accreditation. Confirm current campus specific accreditation and state license numbers directly with the program or the Massachusetts licensing authority.
Who does Arbour Counseling Services serve, and where is it located? Its public profile lists children, adolescents, young adults, adults and older adults. This consolidated state listing covers 6 locations across 6 cities in Massachusetts (including Boston, Fall River, Jamaica Plain and Lowell). Confirm exact age eligibility and the intake address with admissions before traveling.
How can I contact Arbour Counseling Services directly? Phone listed in SAMHSA's FindTreatment.gov directory. We have not called it. Dial (978) 453-5736 directly to ask about current availability, clinical intake, and payment options.
About this listing
Source: cross referenced against SAMHSA FindTreatment.gov, SAMHSA 2025 National Directory and the program's published website, compiled 19 Sep 2026. Retrieved 18 Sep 2026.
Official federal registries: Verify on SAMHSA FindTreatment.gov
Baseline directory profiles are compiled from federal registries and public provider disclosures. Call admissions directly to confirm current levels of care, plan contracts, and openings.
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Other programs in Lowell
12 other programs in Lowell are listed here. Calling three or four is normal, because openings move week to week.