Carolinas Medical Center - Mercy Horizons
Substance abuseHospitalLists MedicaidLists Medicare Not yet rated
Compiled from public listing records, as of 19 Sep 2026. Confirm current openings and your health plan directly with the program.
- Levels of care
- Detox, Hospital inpatient, Virtual care
- Coverage listed
- Medicaid, Medicare, TRICARE
- Address
- 2001 Vail Avenue, Charlotte, NC 28207
- Phone & source
- No phone listed
- Accreditation listed
- None listed
- Setting
- Hospital
- Treatment focus
- Substance abuse
- Ages
- Young adults, adults
- Youth & age eligibility
- Adults 18+ only (adolescents under 18 not listed)
- Last checked
What this listing shows
Carolinas Medical Center - Mercy Horizons is listed as a hospital program in Charlotte, North Carolina. The listing puts it under substance abuse. It names three levels of care: detox, hospital inpatient and virtual care. For payment it names Medicaid, Medicare and TRICARE. Details on this page come from public listing records, as of 19 Sep 2026.
Care offered
From the program's public listing:
- Detox: medical help to get through withdrawal safely.Ask how long people usually stay, whether a nurse or a doctor is there overnight, and what happens on the last day. Detox on its own is not treatment for addiction, so ask what this program offers afterwards and whether a place is held while someone finishes.
- Hospital inpatient: care around the clock in a hospital, for people who need close medical or psychiatric care. Listed as a hospital program. Ask whether this location offers inpatient care.A hospital stay is usually short and aimed at making someone stable rather than finishing treatment. Ask whether people are admitted at this address or through an emergency department, who decides when someone is ready to leave, and what is arranged for afterwards.
- Virtual care: appointments by video or phone.Ask which states the clinicians hold a license in, whether the first visit has to be in person, what equipment is needed, and what they do when someone cannot get online.
Onsite vs. coordinated services: Public records do not always separate care delivered onsite at this address from services coordinated through an affiliated campus or outside prescriber. When you call, confirm which levels of care, medical detox, or medication prescribing are provided directly onsite.
Who they serve
- Ages
- Young adults, adults
- Youth & age eligibility
- Adults 18+ only (adolescents under 18 not listed)
- Gender
- All genders
Treatment focus and specializations
Treatment focus: Substance abuse
No specializations listed.
Therapies
Therapies listed:
- Individual Counseling
- Cognitive Behavioral Therapy
- Group Therapy
- Medication for Addiction (MAT)
- Motivational Interviewing
- Online Therapy
- Relapse Prevention Counseling
- Twelve Step Facilitation
Languages
No languages listed. Call the program to ask.
Payment
Lists Medicaid
This program's public listing says it takes Medicaid. That does not mean it takes every Medicaid plan in North Carolina, or that it has openings. Confirm your plan with the program.
Lists Medicare
This program's public listing says it takes Medicare. That does not mean it takes every Medicare plan, including Medicare Advantage plans, or that it has openings. Confirm your plan with the program.
Other coverage listed
TRICARE
These come from the program's public listing. Confirm your plan with the program.
Paying for treatment · More programs in North Carolina that list Medicaid · More programs in North Carolina that list Medicare
Additional funding and coverage notes
TRICARE is named on file. Ask admissions whether this location bills as a participating TRICARE network provider and whether prior referral is required.
Accreditation listed
No voluntary accreditation was listed. State licensing is separate from voluntary accreditation and can be checked with your state health or behavioral health agency.
Questions worth asking this program
Show 8 questions
These come from what this listing names, so they are the ones that fit this program rather than any program. Write the answers down with the name of the person who gave them, and the date.
- Is detox here medically supervised, and what is offered the day it ends?
- How long does a stay usually run, and who decides when it ends?
- Which states are your clinicians licensed in, and does the first visit have to be in person?
- Does the treatment program run at this address, or somewhere else on the campus?
- Which Medicaid plans do you bill, and do you need a referral or prior authorization?
- Who licenses this program in North Carolina, and what is the license number?
- There is no website on this listing. Can you send the address and what you offer in writing?
- Is there an opening now, and if not, how long is the wait and what should someone do meanwhile?
Listing notes and missing fields
Fields not present on the public record for this program:
- No phone number is listed on file for this program.
- No program website URL is listed on file.
Program reviews & 5-star ratings
Share your experience with Carolinas Medical Center - Mercy Horizons. Every reviewer confirms an email address with a 6-digit code before posting, and reviews are checked against our review policy before they appear on the page.
0 published reviews. Be the first to rate this program.
Leave a review
Confirm your email address to unlock the review form. We send a 6-digit code via Paubox that is valid for 10 minutes. Personal email addresses (like Gmail, iCloud, Yahoo, and Outlook) are welcome; disposable inboxes are not accepted. Your raw email address is never shown on the site or stored in our database; we keep only a one-way cryptographic hash (HMAC) combined with the program ID to enforce one review per person per program. Read our review policy and privacy policy.
Report a review (claimed program account)
Only a signed-in program account that has claimed this listing may report a review here. Visitors can report a policy concern through our contact page. Reported reviews stay visible while we check them, unless the report is for private health details (PHI) or abuse.
Run this program? Sign in to your claimed program account to report a review that violates our review policy, or contact us. Reported reviews stay visible while we check them, unless reported for private health details or abuse.
Common questions about this listing
Does Carolinas Medical Center - Mercy Horizons take Medicaid? Carolinas Medical Center - Mercy Horizons lists Medicaid on its public profile. State Medicaid programs run through multiple managed care plans in North Carolina, so call admissions with your member ID to confirm whether your specific Medicaid plan and level of care are accepted.
What Medicare or private insurance coverage does Carolinas Medical Center - Mercy Horizons list? Medicare is listed on the public profile for Carolinas Medical Center - Mercy Horizons. Share your exact plan name and member ID with admissions to verify network status and out of pocket costs before starting care.
What levels of care does Carolinas Medical Center - Mercy Horizons list? Carolinas Medical Center - Mercy Horizons lists three levels of care: detox, hospital inpatient and virtual care. Call admissions to confirm which clinical tracks are active at this campus and whether immediate openings are available.
Is Carolinas Medical Center - Mercy Horizons accredited or state licensed? No voluntary national accreditation is listed on this public record. State licensing is separate from voluntary accreditation and can be confirmed with the health or behavioral health agency in North Carolina or by asking the program for its license number.
Who does Carolinas Medical Center - Mercy Horizons serve, and where is it located? Its public profile lists young adults and adults. The listed address is 2001 Vail Avenue, Charlotte, NC 28207. Confirm exact age eligibility and the intake address with admissions before traveling.
How can I contact Carolinas Medical Center - Mercy Horizons directly? No direct telephone number is on file for this listing. Check the program website if one is listed on this page, or browse nearby programs in North Carolina for verified telephone contacts.
About this listing
Source: public treatment directory records (SAMHSA FindTreatment.gov, SAMHSA 2025 National Directory of Treatment Facilities, CMS NPPES NPI Registry, Official facility websites), compiled 19 Sep 2026. Retrieved 18 Sep 2026.
Baseline directory profiles are compiled from federal registries and public provider disclosures. Call admissions directly to confirm current levels of care, plan contracts, and openings.
How listings work · Methodology & verification
Run this program? Claim or update this listing or ask about Verification and Featured Placement. Link to this listing from your website. See something wrong? Tell us.
Other programs in Charlotte
35 other programs in Charlotte are listed here. Calling three or four is normal, because openings move week to week.
- Charlotte Medical Center
- Community Alternatives Inc
- Ellie Mental Health
- Family First Community Servs Charlotte
- Gather Behavioral Health Charlotte
- Genesis Project 1
See all programs in Charlotte See all programs in North Carolina