Pyramid
Substance abuseMental healthResidentialLists Medicaid Not yet rated
Compiled from public listing records, as of 19 Sep 2026. Confirm current openings and your health plan directly with the program.
- Levels of care
- Detox, Residential, Intensive outpatient (IOP), Outpatient
- Coverage listed
- Medicaid, Private insurance
- Address
- 119 Tunnel Rd Ste D, Asheville, NC 28805
- Locations in North Carolina
- 5 locations across 3 cities (Alexander, Asheville, Concord)
- Phone & source
- (828) 385-5350 (Number not confirmed)
- Accreditation listed
- CARF
- Setting
- Residential
- Treatment focus
- Substance abuse and mental health
- Ages
- Adults
- Youth & age eligibility
- Adults 18+ only (adolescents under 18 not listed)
- Last checked
All 5 locations in North Carolina
This consolidated state profile covers 5 clinical locations operated by Pyramid across 3 cities in North Carolina. Call any clinic directly using its local telephone number below, or confirm specific services and openings at the location nearest you:
Pyramid Alexander Grace House
119 Tunnel Rd Ste D, Alexander, NC 28805 · Directions
Care: Residential, Intensive outpatient (IOP) (Residential)
(888) 521-4803 (Number not confirmed)
Pyramid Asheville Dream House
119 Tunnel Rd Ste D, Asheville, NC 28805 · Directions
Care: Residential, Intensive outpatient (IOP) (Residential)
(828) 385-5350 (Number not confirmed)
Pyramid Asheville Methadone Clinic
119 Tunnel Rd Ste E, Asheville, NC 28805 · Directions
Care: Outpatient (Outpatient)
(828) 385-5350 (Number not confirmed)
Pyramid Asheville River House
119 Tunnel Rd Ste D, Asheville, NC 28805 · Directions
Care: Residential, Intensive outpatient (IOP) (Residential)
(828) 385-5350 (Number not confirmed)
Pyramid Concord Detox and Residential
1501 Zion Church Rd. E., Ste. D, Concord, NC 28025 · Directions
Care: Detox, Residential (Residential)
(888) 201-5086 (Number not confirmed)
What this listing shows
Pyramid is listed as a residential program in 5 locations across 3 cities in North Carolina. The listing puts it under substance abuse and mental health. It names four levels of care: detox, residential, intensive outpatient (iop) and outpatient. For payment it names Medicaid and private insurance. Details on this page come from public listing records, as of 19 Sep 2026.
Care offered
From the program's public listing:
- Detox: medical help to get through withdrawal safely.Ask how long people usually stay, whether a nurse or a doctor is there overnight, and what happens on the last day. Detox on its own is not treatment for addiction, so ask what this program offers afterwards and whether a place is held while someone finishes.
- Residential: live at the program and take part in treatment every day.Ask how long a stay usually runs, what a day looks like, what someone may bring and when family can visit. Ask what happens if a resident needs medical care, and what the program sets up before anyone leaves.
- Intensive outpatient (IOP): several hours of treatment a day, a few days a week, while living at home.Ask whether there are evening or early groups, how many weeks it usually runs, whether a person can keep working or going to school while they attend, and what happens if they miss a session.
- Outpatient: regular visits, such as counseling, therapy or medication appointments.Ask how soon a first appointment can happen, how often visits come after that, whether the same clinician is kept each time, and whether they will see someone who is still drinking or using while they get started.
- Licensed Primary Mental Health Care
Onsite vs. coordinated services: Public records do not always separate care delivered onsite at this address from services coordinated through an affiliated campus or outside prescriber. When you call, confirm which levels of care, medical detox, or medication prescribing are provided directly onsite.
Who they serve
- Ages
- Adults
- Youth & age eligibility
- Adults 18+ only (adolescents under 18 not listed)
- Gender
- All genders
- Groups
- LGBTQ+
Treatment focus and specializations
Treatment focus: Substance abuse and mental health
Specializations listed:
- Alcohol
- Dual Diagnosis (Mental Health and Substance Use)
- Drug Addiction
- Medication for Addiction (MAT)
- Opioids
Therapies
Therapies listed:
- Individual Counseling
- Art Therapy
- Cognitive Behavioral Therapy
- Expressive Arts
- Family Therapy
- Group Therapy
- Life Skills
- Medication for Addiction (MAT)
- Motivational Interviewing
- Psychoeducation
- Relapse Prevention Counseling
- Trauma Focused Therapy
- Twelve Step Facilitation
- Acceptance and Commitment Therapy (ACT)
- Dialectical Behavior Therapy
- Recreation Therapy
- Seeking Safety
Languages
Languages listed: English
Payment
Lists Medicaid
This program's public listing says it takes Medicaid. That does not mean it takes every Medicaid plan in North Carolina, or that it has openings. Confirm your plan with the program.
Medicare not listed
This program's listing does not say it takes Medicare. If you have Medicare, ask the program before you go.
Other coverage listed
Aetna, Anthem, BlueCross BlueShield, Cigna, ComPsych, Magellan Health, MHN, Optum, UnitedHealthcare, Private insurance
These come from the program's public listing. Confirm your plan with the program.
Paying for treatment · More programs in North Carolina that list Medicaid · More programs in North Carolina that list private insurance · Employer PPO vs. HMO plans · FMLA & job protected leave · Using an EAP
Accreditation listed
- Accreditation listed: CARF. Look up CARF accreditation
Questions worth asking this program
Show 7 questions
These come from what this listing names, so they are the ones that fit this program rather than any program. Write the answers down with the name of the person who gave them, and the date.
- Is detox here medically supervised, and what is offered the day it ends?
- How long does a stay usually run, and who decides when it ends?
- What hours do the groups run, and can someone keep a job or classes while they attend?
- Which Medicaid plans do you bill, and do you need a referral or prior authorization?
- Are you in network for my exact plan, and what would I owe if you are not?
- Does the CARF accreditation cover this address and this program, and when was it renewed?
- Is there an opening now, and if not, how long is the wait and what should someone do meanwhile?
Program reviews & 5-star ratings
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Common questions about this listing
Does Pyramid take Medicaid? Pyramid lists Medicaid on its public profile. State Medicaid programs run through multiple managed care plans in North Carolina, so call admissions with your member ID to confirm whether your specific Medicaid plan and level of care are accepted.
What Medicare or private insurance coverage does Pyramid list? Pyramid names Aetna, Anthem, BlueCross BlueShield and Cigna on its public listing. Share your exact plan name and member ID with admissions to verify network status and out of pocket costs before starting care.
What levels of care does Pyramid list? Pyramid lists four levels of care: detox, residential, intensive outpatient (iop) and outpatient. Call admissions to confirm which clinical tracks are active at this campus and whether immediate openings are available.
Is Pyramid accredited or state licensed? Public records for Pyramid list CARF accreditation. Confirm current campus specific accreditation and state license numbers directly with the program or the North Carolina licensing authority.
Who does Pyramid serve, and where is it located? Its public profile lists adults. This consolidated state listing covers 5 locations across 3 cities in North Carolina (including Alexander, Asheville and Concord). Confirm exact age eligibility and the intake address with admissions before traveling.
How can I contact Pyramid directly? Phone from a public listing. We have not confirmed where it rings. Dial (828) 385-5350 directly to ask about current availability, clinical intake, and payment options.
About this listing
Source: public treatment directory records (SAMHSA FindTreatment.gov, SAMHSA 2025 National Directory of Treatment Facilities, CMS NPPES NPI Registry, Official facility websites), compiled 19 Sep 2026. Retrieved 18 Sep 2026.
Baseline directory profiles are compiled from federal registries and public provider disclosures. Call admissions directly to confirm current levels of care, plan contracts, and openings.
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20 other programs in Asheville are listed here. Calling three or four is normal, because openings move week to week.