Volunteer Behavioral Health
Substance abuseMental healthOutpatientLists MedicaidLists Medicare Not yet rated
Compiled from SAMHSA FindTreatment.gov, SAMHSA 2025 National Directory and the program's published website, as of 19 Sep 2026. Confirm current openings and your health plan directly with the program.
- Levels of care
- Detox, Residential, Hospital inpatient, Day treatment (PHP), Intensive outpatient (IOP), Outpatient, Medication for addiction (MAT), Virtual care
- Coverage listed
- Medicaid, Medicare, TRICARE, Private insurance, Self pay
- Address
- 420 Bell Avenue, Chattanooga, TN 37405
- Locations in Tennessee
- 17 locations across 17 cities (Athens, Chattanooga, Cleveland, Cookeville, Crossville, Dayton & more)
- Phone & source
- (423) 634-8884 (Number from FindTreatment.gov)
- Accreditation listed
- CARF
- Setting
- Outpatient
- Treatment focus
- Substance abuse and mental health
- Ages
- Children, adolescents, young adults, adults, older adults
- Youth & age eligibility
- Adolescents under 18 & adults 18+ listed (confirm youth unit licensing and minimum age)
- Last checked
- Organization type
- Private nonprofit organization
- Primary sources
- SAMHSA FindTreatment.gov, SAMHSA 2025 National Directory, the program's published website
All 17 locations in Tennessee
This consolidated state profile covers 17 clinical locations operated by Volunteer Behavioral Health across 17 cities in Tennessee. Call any clinic directly using its local telephone number below, or confirm specific services and openings at the location nearest you:
Volunteer Behavioral Health Athens Campus
1805 Ingleside Avenue, Athens, TN 37303 · Directions
Care: Outpatient (Outpatient)
(423) 745-8802 (Number from FindTreatment.gov)
Volunteer Behavioral Health
420 Bell Avenue, Chattanooga, TN 37405 · Directions
Care: Day treatment (PHP), Intensive outpatient (IOP), Outpatient, Virtual care (Outpatient)
(423) 634-8884 (Number from FindTreatment.gov)
Volunteer Behavioral Health Cleveland Campus
940 South Ocoee Street, Cleveland, TN 37311 · Directions
Care: Outpatient (Outpatient)
(423) 479-5454 (Number from FindTreatment.gov)
Volunteer Behavioral Health Cookeville Campus
1200 South Willow Avenue, Cookeville, TN 38506 · Directions
Care: Detox, Residential, Hospital inpatient, Day treatment (PHP), Outpatient (Hospital)
(931) 432-4123 (Number from FindTreatment.gov)
Volunteer Behavioral Health Crossville Campus
4325 Highway 127 North, Crossville, TN 38571 · Directions
Care: Outpatient (Outpatient)
(931) 484-8020 (Number from the program's website)
Volunteer Behavioral Health Dayton Campus
7200 Rhea County Highway, Dayton, TN 37321 · Directions
Care: Outpatient (Outpatient)
(423) 570-0077 (Number from FindTreatment.gov)
Volunteer Behavioral Health Franklin Campus
1324 West Main Street, Franklin, TN 37064 · Directions
Care: Outpatient (Outpatient)
(615) 794-9973 (Number from FindTreatment.gov)
Volunteer Behavioral Health Gallatin Campus
510 East Main Street, Gallatin, TN 37066 · Directions
Care: Outpatient (Outpatient)
(615) 452-1354 (Number from FindTreatment.gov)
Volunteer Behavioral Health Hendersonville Campus
133 Indian Lake Road Suite 103, Hendersonville, TN · Directions
Care: Outpatient (Outpatient)
(615) 824-5801 (Number not confirmed)
Volunteer Behavioral Health Jasper Campus
215 Hickman Road, Jasper, TN 37347 · Directions
Care: Outpatient (Outpatient)
(423) 942-3961 (Number from FindTreatment.gov)
Volunteer Behavioral Health Lafayette Campus
101 Bratton Avenue, Lafayette, TN 37083 · Directions
Care: Outpatient (Outpatient)
(615) 288-6471 (Number from FindTreatment.gov)
Volunteer Behavioral Health Livingston Campus
501 Spruce Street, Livingston, TN 38570 · Directions
Care: Outpatient (Outpatient)
(931) 823-5678 (Number from FindTreatment.gov)
Volunteer Behavioral Health Madisonville Campus
520 Cook Street Suite 1, Madisonville, TN 37354 · Directions
Care: Outpatient (Outpatient)
(423) 442-9850 (Number from FindTreatment.gov)
Volunteer Behavioral Health McMinnville Campus
120 Omni Drive, McMinnville, TN 37110 · Directions
Care: Outpatient (Outpatient)
(931) 473-9649 (Number from FindTreatment.gov)
Volunteer Behavioral Health Murfreesboro Campus
1504 Williams Drive, Murfreesboro, TN 37129 · Directions
Care: Outpatient (Outpatient)
(615) 898-0771 (Number from FindTreatment.gov)
Volunteer Behavioral Health Rockwood Campus
450 South Chamberlain Avenue, Rockwood, TN 37854 · Directions
Care: Outpatient, Medication for addiction (MAT) (Outpatient)
(865) 370-2060 (Number from FindTreatment.gov)
Volunteer Behavioral Health Center
131 Mayfield Drive, Smyrna, TN 37167 · Directions
Care: Outpatient (Outpatient)
(615) 459-9251 (Number from the program's website)
What this listing shows
Volunteer Behavioral Health is listed as an outpatient program in 17 locations across 17 cities in Tennessee. The listing puts it under substance abuse and mental health. It names eight levels of care: detox, residential, hospital inpatient, day treatment (php), intensive outpatient (iop), outpatient, medication for addiction (mat) and virtual care. For payment it names Medicaid, Medicare, TRICARE, private insurance and self pay. Public records list it as a private nonprofit organization organization, as of 19 Sep 2026.
Care offered
From the program's public listing:
- Detox: medical help to get through withdrawal safely.Ask how long people usually stay, whether a nurse or a doctor is there overnight, and what happens on the last day. Detox on its own is not treatment for addiction, so ask what this program offers afterwards and whether a place is held while someone finishes.
- Residential: live at the program and take part in treatment every day.Ask how long a stay usually runs, what a day looks like, what someone may bring and when family can visit. Ask what happens if a resident needs medical care, and what the program sets up before anyone leaves.
- Hospital inpatient: care around the clock in a hospital, for people who need close medical or psychiatric care.A hospital stay is usually short and aimed at making someone stable rather than finishing treatment. Ask whether people are admitted at this address or through an emergency department, who decides when someone is ready to leave, and what is arranged for afterwards.
- Day treatment (PHP): treatment for much of the day, most days of the week, going home at night. PHP stands for partial hospitalization program.Ask how many hours a day and how many days a week it runs, whether transport or meals are included, how many weeks people usually stay, and what someone is expected to do in the evenings.
- Intensive outpatient (IOP): several hours of treatment a day, a few days a week, while living at home.Ask whether there are evening or early groups, how many weeks it usually runs, whether a person can keep working or going to school while they attend, and what happens if they miss a session.
- Outpatient: regular visits, such as counseling, therapy or medication appointments.Ask how soon a first appointment can happen, how often visits come after that, whether the same clinician is kept each time, and whether they will see someone who is still drinking or using while they get started.
- Medication for addiction (MAT): medicines for opioid or alcohol use disorder, used with counseling.Ask which of buprenorphine, methadone and naltrexone they can prescribe, whether a prescriber is on site, whether they will carry on a medication someone already takes, and whether counseling is required to keep the prescription.
- Prescribes medication for opioid use disorder
- Prescribes medication for alcohol use disorder
- Virtual care: appointments by video or phone.Ask which states the clinicians hold a license in, whether the first visit has to be in person, what equipment is needed, and what they do when someone cannot get online.
- Licensed Primary Mental Health Care
- Outpatient Therapy
SAMHSA FindTreatment.gov service settings on file:
- Outpatient care
- Intensive outpatient treatment
- Outpatient methadone, buprenorphine or naltrexone treatment
- Regular outpatient treatment
- Hospital inpatient (24 hour hospital inpatient)
- Hospital inpatient detoxification
- Hospital inpatient treatment
Onsite vs. coordinated services: Public records do not always separate care delivered onsite at this address from services coordinated through an affiliated campus or outside prescriber. When you call, confirm which levels of care, medical detox, or medication prescribing are provided directly onsite.
Who they serve
- Ages
- Children, adolescents, young adults, adults, older adults
- Youth & age eligibility
- Adolescents under 18 & adults 18+ listed (confirm youth unit licensing and minimum age)
- Gender
- All genders
- Groups
- Veterans
Treatment focus and specializations
Treatment focus: Substance abuse and mental health
Specializations listed:
- Alcohol
- Dual Diagnosis (Mental Health and Substance Use)
- Depression
- Drug Addiction
Therapies
Therapies listed:
- Individual Counseling
- Cognitive Behavioral Therapy
- Couples Counseling
- Family Therapy
- Group Therapy
- Medication for Addiction (MAT)
- Motivational Interviewing
- Nutrition Counseling
- Online Therapy
- Relapse Prevention Counseling
- Trauma Focused Therapy
- Eye Movement Therapy (EMDR)
- Life Skills
Languages
Languages listed: English
Payment
Lists Medicaid
This program's public listing says it takes Medicaid. That does not mean it takes every Medicaid plan in Tennessee, or that it has openings. Confirm your plan with the program.
Lists Medicare
This program's public listing says it takes Medicare. That does not mean it takes every Medicare plan, including Medicare Advantage plans, or that it has openings. Confirm your plan with the program.
Other coverage listed
TRICARE, Private insurance, Self pay
These come from the program's public listing. Confirm your plan with the program.
Paying for treatment · More programs in Tennessee that list Medicaid · More programs in Tennessee that list Medicare · More programs in Tennessee that list private insurance
Additional funding and coverage notes
TRICARE is named on file. Ask admissions whether this location bills as a participating TRICARE network provider and whether prior referral is required.
How paying for treatment works · Employer PPO vs. HMO plans · FMLA & job protected leave · Using an EAP
Accreditation listed
- Accreditation listed: CARF. Look up CARF accreditation
Questions worth asking this program
Show 11 questions
These come from what this listing names, so they are the ones that fit this program rather than any program. Write the answers down with the name of the person who gave them, and the date.
- Is detox here medically supervised, and what is offered the day it ends?
- How long does a stay usually run, and who decides when it ends?
- What hours do the groups run, and can someone keep a job or classes while they attend?
- Which medications can you prescribe, and will you carry on one someone already takes?
- Which states are your clinicians licensed in, and does the first visit have to be in person?
- Which Medicaid plans do you bill, and do you need a referral or prior authorization?
- Are you in network for my exact plan, and what would I owe if you are not?
- Are young people kept in separate groups from adults, and how is school work handled?
- Do you bill the VA or TRICARE directly, and is a referral needed first?
- Does the CARF accreditation cover this address and this program, and when was it renewed?
- Is there an opening now, and if not, how long is the wait and what should someone do meanwhile?
Program reviews & 5-star ratings
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Common questions about this listing
Does Volunteer Behavioral Health take Medicaid? Volunteer Behavioral Health lists Medicaid on its public profile. State Medicaid programs run through multiple managed care plans in Tennessee, so call admissions with your member ID to confirm whether your specific Medicaid plan and level of care are accepted.
What Medicare or private insurance coverage does Volunteer Behavioral Health list? Medicare is listed on the public profile for Volunteer Behavioral Health, alongside private insurance. Share your exact plan name and member ID with admissions to verify network status and out of pocket costs before starting care.
What levels of care does Volunteer Behavioral Health list? Volunteer Behavioral Health lists eight levels of care: detox, residential, hospital inpatient, day treatment (php), intensive outpatient (iop), outpatient, medication for addiction (mat) and virtual care. Call admissions to confirm which clinical tracks are active at this campus and whether immediate openings are available.
Is Volunteer Behavioral Health accredited or state licensed? Public records for Volunteer Behavioral Health list CARF accreditation. Confirm current campus specific accreditation and state license numbers directly with the program or the Tennessee licensing authority.
Who does Volunteer Behavioral Health serve, and where is it located? Its public profile lists children, adolescents, young adults, adults and older adults. This consolidated state listing covers 17 locations across 17 cities in Tennessee (including Athens, Chattanooga, Cleveland and Cookeville). Confirm exact age eligibility and the intake address with admissions before traveling.
How can I contact Volunteer Behavioral Health directly? Phone listed in SAMHSA's FindTreatment.gov directory. We have not called it. Dial (423) 634-8884 directly to ask about current availability, clinical intake, and payment options.
About this listing
Source: cross referenced against SAMHSA FindTreatment.gov, SAMHSA 2025 National Directory and the program's published website, compiled 19 Sep 2026. Retrieved 18 Sep 2026.
Official federal registries: Verify on SAMHSA FindTreatment.gov
Baseline directory profiles are compiled from federal registries and public provider disclosures. Call admissions directly to confirm current levels of care, plan contracts, and openings.
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