Volunteer Behavioral Health

17 locations across 17 cities in Tennessee

Substance abuseMental healthOutpatientLists MedicaidLists Medicare Not yet rated

Compiled from SAMHSA FindTreatment.gov, SAMHSA 2025 National Directory and the program's published website, as of 19 Sep 2026. Confirm current openings and your health plan directly with the program.

Levels of care
Detox, Residential, Hospital inpatient, Day treatment (PHP), Intensive outpatient (IOP), Outpatient, Medication for addiction (MAT), Virtual care
Coverage listed
Medicaid, Medicare, TRICARE, Private insurance, Self pay
Address
420 Bell Avenue, Chattanooga, TN 37405
Locations in Tennessee
17 locations across 17 cities (Athens, Chattanooga, Cleveland, Cookeville, Crossville, Dayton & more)
Phone & source
(423) 634-8884 (Number from FindTreatment.gov)
Accreditation listed
CARF
Setting
Outpatient
Treatment focus
Substance abuse and mental health
Ages
Children, adolescents, young adults, adults, older adults
Youth & age eligibility
Adolescents under 18 & adults 18+ listed (confirm youth unit licensing and minimum age)
Last checked
Organization type
Private nonprofit organization
Primary sources
SAMHSA FindTreatment.gov, SAMHSA 2025 National Directory, the program's published website

All 17 locations in Tennessee

This consolidated state profile covers 17 clinical locations operated by Volunteer Behavioral Health across 17 cities in Tennessee. Call any clinic directly using its local telephone number below, or confirm specific services and openings at the location nearest you:

Athens, TN 37303

Volunteer Behavioral Health Athens Campus

1805 Ingleside Avenue, Athens, TN 37303 · Directions

Care: Outpatient (Outpatient)

(423) 745-8802 (Number from FindTreatment.gov)

Chattanooga, TN 37405

Volunteer Behavioral Health

420 Bell Avenue, Chattanooga, TN 37405 · Directions

Care: Day treatment (PHP), Intensive outpatient (IOP), Outpatient, Virtual care (Outpatient)

(423) 634-8884 (Number from FindTreatment.gov)

Cleveland, TN 37311

Volunteer Behavioral Health Cleveland Campus

940 South Ocoee Street, Cleveland, TN 37311 · Directions

Care: Outpatient (Outpatient)

(423) 479-5454 (Number from FindTreatment.gov)

Cookeville, TN 38506

Volunteer Behavioral Health Cookeville Campus

1200 South Willow Avenue, Cookeville, TN 38506 · Directions

Care: Detox, Residential, Hospital inpatient, Day treatment (PHP), Outpatient (Hospital)

(931) 432-4123 (Number from FindTreatment.gov)

Crossville, TN 38571

Volunteer Behavioral Health Crossville Campus

4325 Highway 127 North, Crossville, TN 38571 · Directions

Care: Outpatient (Outpatient)

(931) 484-8020 (Number from the program's website)

Dayton, TN 37321

Volunteer Behavioral Health Dayton Campus

7200 Rhea County Highway, Dayton, TN 37321 · Directions

Care: Outpatient (Outpatient)

(423) 570-0077 (Number from FindTreatment.gov)

Franklin, TN 37064

Volunteer Behavioral Health Franklin Campus

1324 West Main Street, Franklin, TN 37064 · Directions

Care: Outpatient (Outpatient)

(615) 794-9973 (Number from FindTreatment.gov)

Gallatin, TN 37066

Volunteer Behavioral Health Gallatin Campus

510 East Main Street, Gallatin, TN 37066 · Directions

Care: Outpatient (Outpatient)

(615) 452-1354 (Number from FindTreatment.gov)

Hendersonville, TN

Volunteer Behavioral Health Hendersonville Campus

133 Indian Lake Road Suite 103, Hendersonville, TN · Directions

Care: Outpatient (Outpatient)

(615) 824-5801 (Number not confirmed)

Jasper, TN 37347

Volunteer Behavioral Health Jasper Campus

215 Hickman Road, Jasper, TN 37347 · Directions

Care: Outpatient (Outpatient)

(423) 942-3961 (Number from FindTreatment.gov)

Lafayette, TN 37083

Volunteer Behavioral Health Lafayette Campus

101 Bratton Avenue, Lafayette, TN 37083 · Directions

Care: Outpatient (Outpatient)

(615) 288-6471 (Number from FindTreatment.gov)

Livingston, TN 38570

Volunteer Behavioral Health Livingston Campus

501 Spruce Street, Livingston, TN 38570 · Directions

Care: Outpatient (Outpatient)

(931) 823-5678 (Number from FindTreatment.gov)

Madisonville, TN 37354

Volunteer Behavioral Health Madisonville Campus

520 Cook Street Suite 1, Madisonville, TN 37354 · Directions

Care: Outpatient (Outpatient)

(423) 442-9850 (Number from FindTreatment.gov)

McMinnville, TN 37110

Volunteer Behavioral Health McMinnville Campus

120 Omni Drive, McMinnville, TN 37110 · Directions

Care: Outpatient (Outpatient)

(931) 473-9649 (Number from FindTreatment.gov)

Murfreesboro, TN 37129

Volunteer Behavioral Health Murfreesboro Campus

1504 Williams Drive, Murfreesboro, TN 37129 · Directions

Care: Outpatient (Outpatient)

(615) 898-0771 (Number from FindTreatment.gov)

Rockwood, TN 37854

Volunteer Behavioral Health Rockwood Campus

450 South Chamberlain Avenue, Rockwood, TN 37854 · Directions

Care: Outpatient, Medication for addiction (MAT) (Outpatient)

(865) 370-2060 (Number from FindTreatment.gov)

Smyrna, TN 37167

Volunteer Behavioral Health Center

131 Mayfield Drive, Smyrna, TN 37167 · Directions

Care: Outpatient (Outpatient)

(615) 459-9251 (Number from the program's website)

What this listing shows

Volunteer Behavioral Health is listed as an outpatient program in 17 locations across 17 cities in Tennessee. The listing puts it under substance abuse and mental health. It names eight levels of care: detox, residential, hospital inpatient, day treatment (php), intensive outpatient (iop), outpatient, medication for addiction (mat) and virtual care. For payment it names Medicaid, Medicare, TRICARE, private insurance and self pay. Public records list it as a private nonprofit organization organization, as of 19 Sep 2026.

Care offered

From the program's public listing:

  • Detox: medical help to get through withdrawal safely.Ask how long people usually stay, whether a nurse or a doctor is there overnight, and what happens on the last day. Detox on its own is not treatment for addiction, so ask what this program offers afterwards and whether a place is held while someone finishes.
  • Residential: live at the program and take part in treatment every day.Ask how long a stay usually runs, what a day looks like, what someone may bring and when family can visit. Ask what happens if a resident needs medical care, and what the program sets up before anyone leaves.
  • Hospital inpatient: care around the clock in a hospital, for people who need close medical or psychiatric care.A hospital stay is usually short and aimed at making someone stable rather than finishing treatment. Ask whether people are admitted at this address or through an emergency department, who decides when someone is ready to leave, and what is arranged for afterwards.
  • Day treatment (PHP): treatment for much of the day, most days of the week, going home at night. PHP stands for partial hospitalization program.Ask how many hours a day and how many days a week it runs, whether transport or meals are included, how many weeks people usually stay, and what someone is expected to do in the evenings.
  • Intensive outpatient (IOP): several hours of treatment a day, a few days a week, while living at home.Ask whether there are evening or early groups, how many weeks it usually runs, whether a person can keep working or going to school while they attend, and what happens if they miss a session.
  • Outpatient: regular visits, such as counseling, therapy or medication appointments.Ask how soon a first appointment can happen, how often visits come after that, whether the same clinician is kept each time, and whether they will see someone who is still drinking or using while they get started.
  • Medication for addiction (MAT): medicines for opioid or alcohol use disorder, used with counseling.Ask which of buprenorphine, methadone and naltrexone they can prescribe, whether a prescriber is on site, whether they will carry on a medication someone already takes, and whether counseling is required to keep the prescription.
    • Prescribes medication for opioid use disorder
    • Prescribes medication for alcohol use disorder
  • Virtual care: appointments by video or phone.Ask which states the clinicians hold a license in, whether the first visit has to be in person, what equipment is needed, and what they do when someone cannot get online.
  • Licensed Primary Mental Health Care
  • Outpatient Therapy

SAMHSA FindTreatment.gov service settings on file:

  • Outpatient care
  • Intensive outpatient treatment
  • Outpatient methadone, buprenorphine or naltrexone treatment
  • Regular outpatient treatment
  • Hospital inpatient (24 hour hospital inpatient)
  • Hospital inpatient detoxification
  • Hospital inpatient treatment

Onsite vs. coordinated services: Public records do not always separate care delivered onsite at this address from services coordinated through an affiliated campus or outside prescriber. When you call, confirm which levels of care, medical detox, or medication prescribing are provided directly onsite.

What these levels mean · Browse programs by level of care

Who they serve

Ages
Children, adolescents, young adults, adults, older adults
Youth & age eligibility
Adolescents under 18 & adults 18+ listed (confirm youth unit licensing and minimum age)
Gender
All genders
Groups
Veterans

Treatment focus and specializations

Treatment focus: Substance abuse and mental health

Specializations listed:

  • Alcohol
  • Dual Diagnosis (Mental Health and Substance Use)
  • Depression
  • Drug Addiction

Therapies

Therapies listed:

  • Individual Counseling
  • Cognitive Behavioral Therapy
  • Couples Counseling
  • Family Therapy
  • Group Therapy
  • Medication for Addiction (MAT)
  • Motivational Interviewing
  • Nutrition Counseling
  • Online Therapy
  • Relapse Prevention Counseling
  • Trauma Focused Therapy
  • Eye Movement Therapy (EMDR)
  • Life Skills

Languages

Languages listed: English

Payment

Lists Medicaid

This program's public listing says it takes Medicaid. That does not mean it takes every Medicaid plan in Tennessee, or that it has openings. Confirm your plan with the program.

Lists Medicare

This program's public listing says it takes Medicare. That does not mean it takes every Medicare plan, including Medicare Advantage plans, or that it has openings. Confirm your plan with the program.

Other coverage listed

TRICARE, Private insurance, Self pay

These come from the program's public listing. Confirm your plan with the program.

Paying for treatment · More programs in Tennessee that list Medicaid · More programs in Tennessee that list Medicare · More programs in Tennessee that list private insurance

Additional funding and coverage notes

TRICARE is named on file. Ask admissions whether this location bills as a participating TRICARE network provider and whether prior referral is required.

How paying for treatment works · Employer PPO vs. HMO plans · FMLA & job protected leave · Using an EAP

Accreditation listed

Questions worth asking this program

Show 11 questions

These come from what this listing names, so they are the ones that fit this program rather than any program. Write the answers down with the name of the person who gave them, and the date.

  • Is detox here medically supervised, and what is offered the day it ends?
  • How long does a stay usually run, and who decides when it ends?
  • What hours do the groups run, and can someone keep a job or classes while they attend?
  • Which medications can you prescribe, and will you carry on one someone already takes?
  • Which states are your clinicians licensed in, and does the first visit have to be in person?
  • Which Medicaid plans do you bill, and do you need a referral or prior authorization?
  • Are you in network for my exact plan, and what would I owe if you are not?
  • Are young people kept in separate groups from adults, and how is school work handled?
  • Do you bill the VA or TRICARE directly, and is a referral needed first?
  • Does the CARF accreditation cover this address and this program, and when was it renewed?
  • Is there an opening now, and if not, how long is the wait and what should someone do meanwhile?

Twelve questions to ask any program

Program reviews & 5-star ratings

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Common questions about this listing

Does Volunteer Behavioral Health take Medicaid? Volunteer Behavioral Health lists Medicaid on its public profile. State Medicaid programs run through multiple managed care plans in Tennessee, so call admissions with your member ID to confirm whether your specific Medicaid plan and level of care are accepted.

What Medicare or private insurance coverage does Volunteer Behavioral Health list? Medicare is listed on the public profile for Volunteer Behavioral Health, alongside private insurance. Share your exact plan name and member ID with admissions to verify network status and out of pocket costs before starting care.

What levels of care does Volunteer Behavioral Health list? Volunteer Behavioral Health lists eight levels of care: detox, residential, hospital inpatient, day treatment (php), intensive outpatient (iop), outpatient, medication for addiction (mat) and virtual care. Call admissions to confirm which clinical tracks are active at this campus and whether immediate openings are available.

Is Volunteer Behavioral Health accredited or state licensed? Public records for Volunteer Behavioral Health list CARF accreditation. Confirm current campus specific accreditation and state license numbers directly with the program or the Tennessee licensing authority.

Who does Volunteer Behavioral Health serve, and where is it located? Its public profile lists children, adolescents, young adults, adults and older adults. This consolidated state listing covers 17 locations across 17 cities in Tennessee (including Athens, Chattanooga, Cleveland and Cookeville). Confirm exact age eligibility and the intake address with admissions before traveling.

How can I contact Volunteer Behavioral Health directly? Phone listed in SAMHSA's FindTreatment.gov directory. We have not called it. Dial (423) 634-8884 directly to ask about current availability, clinical intake, and payment options.

About this listing

Source: cross referenced against SAMHSA FindTreatment.gov, SAMHSA 2025 National Directory and the program's published website, compiled 19 Sep 2026. Retrieved 18 Sep 2026.

Official federal registries: Verify on SAMHSA FindTreatment.gov

Baseline directory profiles are compiled from federal registries and public provider disclosures. Call admissions directly to confirm current levels of care, plan contracts, and openings.

How listings work · Methodology & verification

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Other programs in Chattanooga

20 other programs in Chattanooga are listed here. Calling three or four is normal, because openings move week to week.