New Hope Support Services
Substance abuseMental healthOutpatientLists MedicaidLists Medicare Not yet rated
Compiled from the program's published website, as of 19 Sep 2026. Confirm current openings and your health plan directly with the program.
- Levels of care
- Day treatment (PHP), Intensive outpatient (IOP), Outpatient, Virtual care
- Coverage listed
- Medicaid, Medicare
- Address
- 1301 Peters Creek Rd NW, Roanoke, VA 24017
- Locations in Virginia
- 4 locations across 4 cities (Abingdon, Danville, Lynchburg, Roanoke)
- Phone & source
- (540) 904-6799 (Number from the program's website)
- Accreditation listed
- None listed
- Setting
- Outpatient
- Treatment focus
- Substance abuse and mental health
- Ages
- Adults
- Youth & age eligibility
- Adults 18+ only (adolescents under 18 not listed)
- Last checked
- Primary sources
- the program's published website
All 4 locations in Virginia
This consolidated state profile covers 4 clinical locations operated by New Hope Support Services across 4 cities in Virginia. Call any clinic directly using its local telephone number below, or confirm specific services and openings at the location nearest you:
New Hope Support Services - Abingdon
966 W Main St, Ste C, Abingdon, VA 24210 · Directions
Care: Outpatient (Outpatient)
(276) 739-0004 (Number not confirmed)
New Hope Support Services - Danville
2725 Franklin Turnpike, Ste. A, Danville, VA 24540 · Directions
Care: Outpatient (Outpatient)
(434) 836-2006 (Number not confirmed)
New Hope Support Services - Lynchburg
2250 Murrell Rd., Ste. D, Lynchburg, VA 24501 · Directions
Care: Outpatient (Outpatient)
(434) 528-2750 (Number not confirmed)
New Hope Support Services - Roanoke
1301 Peters Creek Rd NW, Roanoke, VA 24017 · Directions
Care: Day treatment (PHP), Intensive outpatient (IOP), Outpatient, Virtual care (Outpatient)
(540) 904-6799 (Number from the program's website)
What this listing shows
New Hope Support Services is listed as an outpatient program in 4 locations across 4 cities in Virginia. The listing puts it under substance abuse and mental health. It names four levels of care: day treatment (php), intensive outpatient (iop), outpatient and virtual care. For payment it names Medicaid and Medicare. Details on this page come from the program's published website, as of 19 Sep 2026.
Care offered
From the program's public listing:
- Day treatment (PHP): treatment for much of the day, most days of the week, going home at night. PHP stands for partial hospitalization program.Ask how many hours a day and how many days a week it runs, whether transport or meals are included, how many weeks people usually stay, and what someone is expected to do in the evenings.
- Intensive outpatient (IOP): several hours of treatment a day, a few days a week, while living at home.Ask whether there are evening or early groups, how many weeks it usually runs, whether a person can keep working or going to school while they attend, and what happens if they miss a session.
- Outpatient: regular visits, such as counseling, therapy or medication appointments.Ask how soon a first appointment can happen, how often visits come after that, whether the same clinician is kept each time, and whether they will see someone who is still drinking or using while they get started.
- Virtual care: appointments by video or phone.Ask which states the clinicians hold a license in, whether the first visit has to be in person, what equipment is needed, and what they do when someone cannot get online.
- Licensed Primary Mental Health Care
- Outpatient Therapy
Onsite vs. coordinated services: Public records do not always separate care delivered onsite at this address from services coordinated through an affiliated campus or outside prescriber. When you call, confirm which levels of care, medical detox, or medication prescribing are provided directly onsite.
Who they serve
- Ages
- Adults
- Youth & age eligibility
- Adults 18+ only (adolescents under 18 not listed)
- Gender
- All genders
Treatment focus and specializations
Treatment focus: Substance abuse and mental health
Specializations listed:
- Anxiety
- Dual Diagnosis (Mental Health and Substance Use)
- Drug Addiction
- Suicidality
- Depression
- Stress
Therapies
Therapies listed:
- Individual Counseling
- Group Therapy
- Life Skills
- Medication for Addiction (MAT)
- Online Therapy
- Psychoeducation
- Relapse Prevention Counseling
Languages
Languages listed: English
Payment
Lists Medicaid
This program's public listing says it takes Medicaid. That does not mean it takes every Medicaid plan in Virginia, or that it has openings. Confirm your plan with the program.
Lists Medicare
This program's public listing says it takes Medicare. That does not mean it takes every Medicare plan, including Medicare Advantage plans, or that it has openings. Confirm your plan with the program.
Other coverage listed
No other coverage was listed. That does not mean the program refuses other coverage.
Paying for treatment · More programs in Virginia that list Medicaid · More programs in Virginia that list Medicare
Accreditation listed
No voluntary accreditation was listed. State licensing is separate from voluntary accreditation and can be checked with your state health or behavioral health agency.
Questions worth asking this program
Show 5 questions
These come from what this listing names, so they are the ones that fit this program rather than any program. Write the answers down with the name of the person who gave them, and the date.
- What hours do the groups run, and can someone keep a job or classes while they attend?
- Which states are your clinicians licensed in, and does the first visit have to be in person?
- Which Medicaid plans do you bill, and do you need a referral or prior authorization?
- Who licenses this program in Virginia, and what is the license number?
- Is there an opening now, and if not, how long is the wait and what should someone do meanwhile?
Program reviews & 5-star ratings
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Common questions about this listing
Does New Hope Support Services take Medicaid? New Hope Support Services lists Medicaid on its public profile. State Medicaid programs run through multiple managed care plans in Virginia, so call admissions with your member ID to confirm whether your specific Medicaid plan and level of care are accepted.
What Medicare or private insurance coverage does New Hope Support Services list? Medicare is listed on the public profile for New Hope Support Services. Share your exact plan name and member ID with admissions to verify network status and out of pocket costs before starting care.
What levels of care does New Hope Support Services list? New Hope Support Services lists four levels of care: day treatment (php), intensive outpatient (iop), outpatient and virtual care. Call admissions to confirm which clinical tracks are active at this campus and whether immediate openings are available.
Is New Hope Support Services accredited or state licensed? No voluntary national accreditation is listed on this public record. State licensing is separate from voluntary accreditation and can be confirmed with the health or behavioral health agency in Virginia or by asking the program for its license number.
Who does New Hope Support Services serve, and where is it located? Its public profile lists adults. This consolidated state listing covers 4 locations across 4 cities in Virginia (including Abingdon, Danville, Lynchburg and Roanoke). Confirm exact age eligibility and the intake address with admissions before traveling.
How can I contact New Hope Support Services directly? Phone published on the program's own website. We have not called it. Dial (540) 904-6799 directly to ask about current availability, clinical intake, and payment options.
About this listing
Source: cross referenced against the program's published website, compiled 19 Sep 2026. Retrieved 18 Sep 2026.
Baseline directory profiles are compiled from federal registries and public provider disclosures. Call admissions directly to confirm current levels of care, plan contracts, and openings.
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Other programs in Roanoke
13 other programs in Roanoke are listed here. Calling three or four is normal, because openings move week to week.