Western Tidewater Community Services
Substance abuseMental healthOutpatientLists MedicaidLists Medicare Not yet rated
Compiled from SAMHSA FindTreatment.gov, SAMHSA 2025 National Directory, CMS NPI Registry (NPI #1689615296) and the program's published website, as of 19 Sep 2026. Confirm current openings and your health plan directly with the program.
- Levels of care
- Outpatient, Medication for addiction (MAT)
- Coverage listed
- Medicaid, Medicare, TRICARE
- Address
- 1000 Commercial Lane, Suffolk, VA 23434
- Locations in Virginia
- 5 locations across 3 cities (Franklin, Smithfield, Suffolk)
- Phone & source
- (757) 942-1069 (Number from the NPI registry. May be a main line)
- Accreditation listed
- None listed
- Setting
- Outpatient
- Treatment focus
- Substance abuse and mental health
- Ages
- Children, adolescents, young adults, adults, older adults
- Youth & age eligibility
- Adolescents under 18 & adults 18+ listed (confirm youth unit licensing and minimum age)
- Last checked
- CMS NPI number
- #1689615296
- Primary sources
- SAMHSA FindTreatment.gov, SAMHSA 2025 National Directory, CMS NPI Registry (NPI #1689615296), the program's published website
All 5 locations in Virginia
This consolidated state profile covers 5 clinical locations operated by Western Tidewater Community Services across 3 cities in Virginia. Call any clinic directly using its local telephone number below, or confirm specific services and openings at the location nearest you:
Western Tidewater Community Services Franklin Service Center
200 East 2nd Avenue, Franklin, VA 23851 · Directions
Care: Outpatient (Outpatient)
(757) 562-2208 (Number from the NPI registry. May be a main line)
Western Tidewater Community Services Smithfield Service Center
1801 South Church Street, Smithfield, VA · Directions
Care: Outpatient (Outpatient)
(757) 357-7458 (Number not confirmed)
Western Tidewater Community Services Harbour View Services Center
7025 Harbour View Boulevard Suite 119, Suffolk, VA 23435 · Directions
Care: Outpatient, Medication for addiction (MAT) (Outpatient)
(757) 966-2805 (Number from FindTreatment.gov)
Western Tidewater Community Services Saratoga
135 South Saratoga Street, Suffolk, VA 23434 · Directions
Care: Outpatient (Outpatient)
(757) 935-5160 (Number from the NPI registry)
Western Tidewater Community Services Suffolk Service Center
1000 Commercial Lane, Suffolk, VA 23434 · Directions
Care: Outpatient (Outpatient)
(757) 942-1069 (Number from the NPI registry. May be a main line)
What this listing shows
Western Tidewater Community Services is listed as an outpatient program in 5 locations across 3 cities in Virginia. The listing puts it under substance abuse and mental health. It names two levels of care: outpatient and medication for addiction (mat). For payment it names Medicaid, Medicare and TRICARE. Public registry records match NPI #1689615296, as of 19 Sep 2026.
Care offered
From the program's public listing:
- Outpatient: regular visits, such as counseling, therapy or medication appointments.Ask how soon a first appointment can happen, how often visits come after that, whether the same clinician is kept each time, and whether they will see someone who is still drinking or using while they get started.
- Medication for addiction (MAT): medicines for opioid or alcohol use disorder, used with counseling.Ask which of buprenorphine, methadone and naltrexone they can prescribe, whether a prescriber is on site, whether they will carry on a medication someone already takes, and whether counseling is required to keep the prescription.
- Prescribes medication for alcohol use disorder
- Accepts people who take medication for opioid use disorder
- Licensed Primary Mental Health Care
Onsite vs. coordinated services: Public records do not always separate care delivered onsite at this address from services coordinated through an affiliated campus or outside prescriber. When you call, confirm which levels of care, medical detox, or medication prescribing are provided directly onsite.
Who they serve
- Ages
- Children, adolescents, young adults, adults, older adults
- Youth & age eligibility
- Adolescents under 18 & adults 18+ listed (confirm youth unit licensing and minimum age)
- Gender
- All genders
- Groups
- LGBTQ+, Veterans
Treatment focus and specializations
Treatment focus: Substance abuse and mental health
No specializations listed.
Therapies
Therapies listed:
- Individual Counseling
- Cognitive Behavioral Therapy
- Couples Counseling
- Family Therapy
- Group Therapy
- Life Skills
- Medication for Addiction (MAT)
- Motivational Interviewing
- Online Therapy
- Relapse Prevention Counseling
- Trauma Focused Therapy
- Eye Movement Therapy (EMDR)
Languages
Languages listed: English
Payment
Lists Medicaid
This program's public listing says it takes Medicaid. That does not mean it takes every Medicaid plan in Virginia, or that it has openings. Confirm your plan with the program.
Lists Medicare
This program's public listing says it takes Medicare. That does not mean it takes every Medicare plan, including Medicare Advantage plans, or that it has openings. Confirm your plan with the program.
Other coverage listed
TRICARE
These come from the program's public listing. Confirm your plan with the program.
Paying for treatment · More programs in Virginia that list Medicaid · More programs in Virginia that list Medicare
Additional funding and coverage notes
TRICARE is named on file. Ask admissions whether this location bills as a participating TRICARE network provider and whether prior referral is required.
Accreditation listed
No voluntary accreditation was listed. State licensing is separate from voluntary accreditation and can be checked with your state health or behavioral health agency.
Questions worth asking this program
Show 8 questions
These come from what this listing names, so they are the ones that fit this program rather than any program. Write the answers down with the name of the person who gave them, and the date.
- Which medications can you prescribe, and will you carry on one someone already takes?
- You accept people on medication for opioid use disorder. Who writes that prescription while they are with you?
- Which Medicaid plans do you bill, and do you need a referral or prior authorization?
- Are young people kept in separate groups from adults, and how is school work handled?
- Do you bill the VA or TRICARE directly, and is a referral needed first?
- Who licenses this program in Virginia, and what is the license number?
- This number may be a main line. Who handles admissions, and is there a direct number?
- Is there an opening now, and if not, how long is the wait and what should someone do meanwhile?
Listing notes and missing fields
Fields not present on the public record for this program:
- The phone number on file may ring a central or multi campus admissions desk.
Program reviews & 5-star ratings
Share your experience with Western Tidewater Community Services. Every reviewer confirms an email address with a 6-digit code before posting, and reviews are checked against our review policy before they appear on the page.
0 published reviews. Be the first to rate this program.
Leave a review
Confirm your email address to unlock the review form. We send a 6-digit code via Paubox that is valid for 10 minutes. Personal email addresses (like Gmail, iCloud, Yahoo, and Outlook) are welcome; disposable inboxes are not accepted. Your raw email address is never shown on the site or stored in our database; we keep only a one-way cryptographic hash (HMAC) combined with the program ID to enforce one review per person per program. Read our review policy and privacy policy.
Report a review (claimed program account)
Only a signed-in program account that has claimed this listing may report a review here. Visitors can report a policy concern through our contact page. Reported reviews stay visible while we check them, unless the report is for private health details (PHI) or abuse.
Run this program? Sign in to your claimed program account to report a review that violates our review policy, or contact us. Reported reviews stay visible while we check them, unless reported for private health details or abuse.
Common questions about this listing
Does Western Tidewater Community Services take Medicaid? Western Tidewater Community Services lists Medicaid on its public profile. State Medicaid programs run through multiple managed care plans in Virginia, so call admissions with your member ID to confirm whether your specific Medicaid plan and level of care are accepted.
What Medicare or private insurance coverage does Western Tidewater Community Services list? Medicare is listed on the public profile for Western Tidewater Community Services. Share your exact plan name and member ID with admissions to verify network status and out of pocket costs before starting care.
What levels of care does Western Tidewater Community Services list? Western Tidewater Community Services lists two levels of care: outpatient and medication for addiction (mat). Call admissions to confirm which clinical tracks are active at this campus and whether immediate openings are available.
Is Western Tidewater Community Services accredited or state licensed? No voluntary national accreditation is listed on this public record. State licensing is separate from voluntary accreditation and can be confirmed with the health or behavioral health agency in Virginia or by asking the program for its license number.
Who does Western Tidewater Community Services serve, and where is it located? Its public profile lists children, adolescents, young adults, adults and older adults. This consolidated state listing covers 5 locations across 3 cities in Virginia (including Franklin, Smithfield and Suffolk). Confirm exact age eligibility and the intake address with admissions before traveling.
How can I contact Western Tidewater Community Services directly? Phone from the program's record in the CMS NPI registry. We have not called it. It may be a main or shared line, so ask for the treatment program. Dial (757) 942-1069 directly to ask about current availability, clinical intake, and payment options.
About this listing
Source: cross referenced against SAMHSA FindTreatment.gov, SAMHSA 2025 National Directory, CMS NPI Registry (NPI #1689615296) and the program's published website, compiled 19 Sep 2026. Retrieved 18 Sep 2026.
Official federal registries: Look up NPI #1689615296 on CMS NPPES · Verify on SAMHSA FindTreatment.gov
Baseline directory profiles are compiled from federal registries and public provider disclosures. Call admissions directly to confirm current levels of care, plan contracts, and openings.
How listings work · Methodology & verification
Run this program? Claim or update this listing or ask about Verification and Featured Placement. Link to this listing from your website. See something wrong? Tell us.
Other programs in Suffolk
3 other programs in Suffolk are listed here. Calling three or four is normal, because openings move week to week.